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Welcome to Kimi Hub! We're here to help with any questions or concerns you might have. Below, you'll find various ways to get in touch with us.

Contact Information

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    Live Chat Support

    Have a question? Our live chat support is available 24/7. You'll find the chat widget at the lower left corner of all pages on our website.

    Business Hours

    We're here to assist you during the following business hours:

    • Monday to Saturday: 10:00 AM to 6:30 PM (IST)

    Frequently Asked Questions

    Before reaching out, you might find answers to your questions in our FAQs.

    Return and Refund Policy

    We want you to be satisfied with your purchase. Visit our Return and Refund Policy page to learn more about our 15-day return policy.

    Privacy and Data Handling

    Your privacy is important to us. To understand how we collect and handle your personal information, please review our Privacy Policy.You can also visit our Do not sell or share my personal information for more information.

    Response Time

    We aim to provide timely responses to your inquiries. During our business hours, we strive to respond immediately when our employees are available. If there's a slight delay due to ongoing conversations, rest assured that we'll get back to you within 15 to 30 minutes.


    Our website's default language is English.

    Accessibility Information

    While we don't have specific TTY/TDD phone services, we're committed to accessibility. You can contact us via email at or use our 24/7 live chat. We're here to assist you as quickly as possible.

    Feel free to reach out to us anytime. Your questions and feedback are important to us. We're dedicated to providing you with excellent customer service and support.

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    Is something wrong? You have 15 days to change your mind.


    Need help? Our team will gladly help you anytime! (24/7).

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