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About Us

Welcome to KimiHub – Your Destination for Smart Gadgets, Electronics, and Health & Fitness Products

Company Overview:

  • Founded in 2019
  • Located in India with a warehouse in China
  • Specialising in a wide range of Smart Home Gadgets, Electronics, and Health & Fitness products

Mission and Values:

Our Mission: To provide products which were unique and unavailable at store’s to customers.

Guiding Values and Principles:

1. Customer-Centric Approach:

  • We prioritise customer needs and satisfaction.
  • We create exceptional shopping experiences and actively listen to customer feedback for continuous improvement.

2. Integrity and Transparency:

  • Honesty and openness in all interactions.
  • Accurate product information, clear pricing, and transparent policies to foster trust.

3. Quality and Innovation:

  • Delivering high-quality standout products and services.
  • Sourcing products that meet high standards and seeking innovative ways to enhance offerings.

4. Sustainability and Ethics:

  • Environmentally and socially responsible operations.
  • Passion for sustainable practices and partnerships that align with ethical sourcing.

5. Continuous Improvement:

  • Striving for excellence and ongoing growth.
  • Learning from experiences, adapting to changes, and improving processes and services.

6. Community Engagement:

  • Giving back to the community and making a positive impact.
  • Active engagement in philanthropic efforts and community initiatives.

7. Data Privacy and Security:

  • Safeguarding customer data and respecting privacy.
  • Upholding stringent data protection measures and industry standards.

Quality and Ethics:

  • Our products are of the highest quality and uphold sustainability principles.

Customer-Centric Approach:

  • Customer satisfaction is our top priority.
  • 24/7 live chat support, hassle-free worldwide shipping, and easy returns.

Product/Service Highlights:

  • Offering a diverse range of products.
  • 30% discount on all products, worldwide free shipping, and hassle-free returns.

Transparency:

  • Shipping Policy: Processing within 0-1 business days. International shipments within 10 to 20 business days. Details in our Shipping Policy.
  • Return Policy: 15-day return window for eligible items. Details in our Refund & Return Policy.

Payment Methods:

  • We use Stripe as our secure third-party payment method.
  • Accepting PayPal, Debit cards, Credit cards, American Express, Apple Pay, Mastercard, and Visa.

Additional Information:

  • We operate our website using third-party software, Shopify. If you have any concerns about legality, please refer to "help.shopify.com".

Contact Information:

  • Email: support@kimihub.com
  • 24/7 Live Chat Support on our website
  • Visit the Contact Us page on our website for further inquiries.

Thank you for choosing KimiHub – Your Trusted Source for Quality Products and Exceptional Service.

Happy Shopping!πŸ›πŸ›πŸ›

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